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Asked:2020-06-22 17:40:47 +0000 UTC2020-06-22 17:40:47 +0000 UTC

硬件问题

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使用更新进行全新安装。启用从所有来源下载驱动程序。扬声器或耳机没有声音。不在 ubuntu 和 elementary 操作系统中。一切都包含在操作系统中，没有错误。声音设置中存在某种虚拟输出。麦克风也未定义，在相机应用程序中无法切换到第二个前端。触摸屏也有问题（例如，我无法在浏览器中滚动页面，它只是突出显示。笔记本电脑型号HP x2-10-p0005;我可以解决这个问题吗？是否有我需要的驱动程序？

在此处输入图像描述

$ lspci -vnn
00:00.0 Host bridge [0600]: Intel
Corporation Device [8086:2280] (rev 36)     Subsystem: Hewlett-Packard
Company Device [103c:827c]  Flags: bus master, fast devsel, latency 0
    Kernel driver in use: iosf_mbi_pci

00:02.0 VGA compatible controller [0300]: Intel Corporation Device
[8086:22b0] (rev 36) (prog-if 00 [VGA controller])  DeviceName: 
Onboard IGD     Subsystem: Hewlett-Packard Company Device [103c:827c]
    Flags: bus master, fast devsel, latency 0, IRQ 311  Memory at
90000000 (64-bit, non-prefetchable) [size=16M]  Memory at 80000000
(64-bit, prefetchable) [size=256M]  I/O ports at f000 [size=64]
    [virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
    Capabilities: <access denied>   Kernel driver in use: i915  Kernel
modules: i915

00:03.0 Multimedia controller [0480]: Intel Corporation Device
[8086:22b8] (rev 36)    Subsystem: Hewlett-Packard Company Device
[103c:827c]     Flags: fast devsel, IRQ 255     Memory at 91000000 (32-bit,
non-prefetchable) [disabled] [size=4M]  Capabilities: <access denied>

00:0a.0 Non-VGA unclassified device [0000]: Intel Corporation Device
[8086:22d8] (rev 36)    Subsystem: Hewlett-Packard Company Device
[103c:827c]     Flags: fast devsel, IRQ 255     Memory at 9193c000 (32-bit,
non-prefetchable) [disabled] [size=4K]  Capabilities: <access denied>

00:0b.0 Signal processing controller [1180]: Intel Corporation Device
[8086:22dc] (rev 36)    Subsystem: Hewlett-Packard Company Device
[103c:827c]     Flags: fast devsel, IRQ 312     Memory at 9193b000 (64-bit,
non-prefetchable) [size=4K]     Capabilities: <access denied>   Kernel
driver in use: proc_thermal     Kernel modules: processor_thermal_device

00:14.0 USB controller [0c03]: Intel Corporation Device [8086:22b5]
(rev 36) (prog-if 30 [XHCI])    Subsystem: Hewlett-Packard Company
Device [103c:827c]  Flags: bus master, medium devsel, latency 0, IRQ
310     Memory at 91900000 (64-bit, non-prefetchable) [size=64K]
    Capabilities: <access denied>   Kernel driver in use: xhci_hcd

00:1a.0 Encryption controller [1080]: Intel Corporation Device
[8086:2298] (rev 36)    Subsystem: Hewlett-Packard Company Device
[103c:827c]     Flags: bus master, fast devsel, latency 0, IRQ 313
    Memory at 91700000 (32-bit, non-prefetchable) [size=1M]     Memory at
91600000 (32-bit, non-prefetchable) [size=1M]   Capabilities: <access
denied>     Kernel driver in use: mei_txe   Kernel modules: mei_txe

00:1c.0 PCI bridge [0604]: Intel Corporation Device [8086:22c8] (rev
36) (prog-if 00 [Normal decode])    Flags: bus master, fast devsel,
latency 0, IRQ 309  Bus: primary=00, secondary=01, subordinate=01,
sec-latency=0   Memory behind bridge: 91800000-918fffff     Capabilities:
<access denied>     Kernel driver in use: pcieport  Kernel modules:
shpchp

00:1f.0 ISA bridge [0601]: Intel Corporation Device [8086:229c] (rev
36)     Subsystem: Hewlett-Packard Company Device [103c:827c]   Flags: bus
master, medium devsel, latency 0    Capabilities: <access denied>
    Kernel driver in use: lpc_ich   Kernel modules: lpc_ich

01:00.0 Network controller [0280]: Intel Corporation Wireless 3165
[8086:3165] (rev 81)    DeviceName: Intel Stone Peak I  Subsystem: Intel
Corporation Wireless 3165 [8086:8010]   Flags: bus master, fast devsel,
latency 0, IRQ 314  Memory at 91800000 (64-bit, non-prefetchable)
[size=8K]   Capabilities: <access denied>   Kernel driver in use:
iwlwifi     Kernel modules: iwlwifi
linux

2 个回答

  1. Best Answer

    内核更新：

    1. 打开终端，根据您的系统架构复制并执行命令之一：32 位或 64 位。

    对于 32 位（使用一个命令）：

    cd /tmp
wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7/linux-headers-4.7.0-040700-generic_4.7.0-040700.201608021801_i386.deb
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7/linux-headers-4.7.0-040700_4.7.0-040700.201608021801_all.deb
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7/linux-image-4.7.0-040700-generic_4.7.0-040700.201608021801_i386.deb;
sudo dpkg -i *.deb

    对于 64 位（使用一个命令）：

    cd /tmp; wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7/linux-headers-4.7.0-040700-generic_4.7.0-040700.201608021801_amd64.deb
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7/linux-headers-4.7.0-040700_4.7.0-040700.201608021801_all.deb
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7/linux-image-4.7.0-040700-generic_4.7.0-040700.201608021801_amd64.deb;
sudo dpkg -i *.deb

    2.更新GRUB（如果有多个GRUB，必须在安装它的Linux系统上更新）：

    sudo update-grub

    3. 安装完成后，关闭所有应用程序并使用以下命令重新启动计算机：

    sudo reboot

    4. 重新登录后，在终端使用命令查看当前内核的版本：

    uname -r

    Ubuntu wiki 上的 Mainline Kernels 页面

    • 6

  2. 诊断

    确保硬件真正工作。为此，需要具有各种发行版（Fedora、Ubuntu、Arch）的可引导闪存驱动器。如果硬件工作/以前工作过，请尝试以下操作（我将显示我机器的输出）：

    所有命令都在 root 下执行

    我们看看我们有什么 BIOS：

    ~# dmidecode --type bios
# dmidecode 3.0
Getting SMBIOS data from sysfs.
SMBIOS 2.7 present.

Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
        Vendor: American Megatrends Inc.
        Version: P1.90
        Release Date: 03/04/2014
        Address: 0xF0000
        Runtime Size: 64 kB
        ROM Size: 8192 kB
        Characteristics:
                PCI is supported
                BIOS is upgradeable
                BIOS shadowing is allowed
                Boot from CD is supported
                Selectable boot is supported
                BIOS ROM is socketed
                EDD is supported
                5.25"/1.2 MB floppy services are supported (int 13h)
                3.5"/720 kB floppy services are supported (int 13h)
                3.5"/2.88 MB floppy services are supported (int 13h)
                Print screen service is supported (int 5h)
                8042 keyboard services are supported (int 9h)
                Serial services are supported (int 14h)
                Printer services are supported (int 17h)
                ACPI is supported
                USB legacy is supported
                BIOS boot specification is supported
                Targeted content distribution is supported
                UEFI is supported
        BIOS Revision: 4.6

    我们正在寻找系统找到的音频设备：

    ~# lspci | grep -i audio
   00:1b.0 Audio device: Intel Corporation 7 Series/C216 Chipset Family High Definition Audio Controller (rev 04)

    寻找音频设备驱动程序：

    ~# lspci -vnn | grep -A10 -i audio | grep -i modules
    Kernel modules: snd_hda_intel

    我们正在加载的模块中寻找音频设备驱动程序：

    ~# grep snd_hda_intel /proc/modules
snd_hda_intel 36864 9 - Live 0xffffffffc05fc000
snd_hda_codec 126976 4 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_codec_generic,snd_hda_intel, Live 0xffffffffc05dc000
snd_hda_core 81920 5 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_codec_generic,snd_hda_intel,snd_hda_codec, Live 0xffffffffc05b3000
snd_pcm 102400 5 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_core, Live 0xffffffffc0567000
snd 77824 27 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_codec_generic,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_seq,snd_seq_device,snd_pcm,snd_timer, Live 0xffffffffc03b4000

    我们正在寻找加载模块中音频设备的所有组合：

    ~# lsmod | grep -i "aud\|snd\|sound"
snd_hda_codec_hdmi     45056  1
snd_hda_codec_realtek    90112  1
snd_hda_codec_generic    73728  1 snd_hda_codec_realtek
snd_hda_intel          36864  9
snd_hda_codec         126976  4 snd_hda_intel,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
snd_hda_core           81920  5 snd_hda_intel,snd_hda_codec,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
snd_hwdep              16384  1 snd_hda_codec
snd_seq                65536  0
snd_seq_device         16384  1 snd_seq
snd_pcm               102400  5 snd_hda_intel,snd_hda_codec,snd_hda_core,snd_hda_codec_hdmi
snd_timer              32768  2 snd_seq,snd_pcm
snd                    77824  27 snd_hda_intel,snd_hwdep,snd_seq,snd_hda_codec,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_seq_device,snd_hda_codec_realtek,snd_pcm
soundcore              16384  1 snd

    从这一切可以看出，内核找到了声卡并加载了驱动程序。（现在正在听音乐）

    更正

    如果其中一个命令没有显示任何输出，请检查已安装的音频包（在 Ubontu 上，使用 dpkg-query -l）：

    ~# rpm -qa | grep "alsa\|gstr"
wine-alsa-2.0-1.fc24.i686
gstreamer-plugins-base-0.10.36-15.fc24.x86_64
gstreamer1-libav-1.8.3-1.fc24.x86_64
gstreamer1-plugins-ugly-1.8.3-1.fc24.x86_64
alsa-utils-1.1.1-1.fc24.x86_64
gstreamer-plugins-good-0.10.31-17.fc24.x86_64
libnice-gstreamer1-0.1.13-4.fc24.x86_64
gstreamer-plugins-bad-free-0.10.23-34.fc24.x86_64
texlive-stringstrings-svn36203.1.23-24.fc24.1.noarch
gstreamer1-plugins-base-1.8.3-2.fc24.x86_64
gstreamer1-plugins-bad-free-1.8.3-3.fc24.x86_64
gstreamer1-plugins-base-1.8.3-2.fc24.i686
gstreamer-0.10.36-15.fc24.x86_64
gstreamer-ffmpeg-0.10.13-16.fc24.x86_64
gstreamer-plugins-bad-nonfree-0.10.23-3.fc24.x86_64
gstreamer-plugins-bad-0.10.23-7.fc24.x86_64
alsa-plugins-pulseaudio-1.1.1-1.fc24.x86_64
gstreamer1-1.8.3-1.fc24.x86_64
texlive-stringstrings-doc-svn36203.1.23-24.fc24.1.noarch
gstreamer-tools-0.10.36-15.fc24.x86_64
gstreamer1-1.8.3-1.fc24.i686
phonon-backend-gstreamer-4.9.0-1.fc24.x86_64
gstreamer1-plugins-bad-nonfree-1.8.3-1.fc24.x86_64
PackageKit-gstreamer-plugin-1.1.3-2.fc24.x86_64
alsa-lib-1.1.1-1.fc24.i686
phonon-qt5-backend-gstreamer-4.9.0-1.fc24.x86_64
gstreamer-plugins-ugly-0.10.19-19.fc24.x86_64
wine-alsa-2.0-1.fc24.x86_64
gstreamer1-plugins-good-1.8.3-2.fc24.x86_64
alsa-lib-1.1.1-1.fc24.x86_64
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